Privacy Policy
1. Who we are
Avenjor provides non-custodial gaming services, including boosting, coaching, and guided play. We respect your privacy and collect only the data needed to operate and secure our services.
2. Data we collect
- Account & Contact: email address, display name, and messages you send us via forms, chat, or support.
- Order Details: chosen service, region, character or lobby information, and preferences that are necessary to deliver your order.
- Payment Information: payments are processed by third-party providers (for example, PayPal or other payment processors). We do not store full card numbers, bank details, or crypto private keys.
- Technical & Usage Data: pages visited, basic device and browser information, IP address, and logs used to improve performance, prevent abuse, and keep the platform secure.
3. What we don't collect
We do not operate wallets or custody services and do not hold your funds or private keys. We do not record your gameplay beyond what you voluntarily share with us to deliver a service.
4. How we use your data
- To create and manage your orders and deliver services
- To communicate with you about orders, updates, and support
- To monitor and prevent fraud, abuse, and security incidents
- To comply with legal, tax, and accounting obligations
5. Legal bases (where applicable)
Where required by law (for example, in the EU/EEA), we process your personal data based on one or more of the following legal bases: performance of a contract, legitimate interests (such as fraud prevention and service improvement), legal obligations, and, where applicable, your consent.
6. Sharing of data
We share personal data only with essential service providers, such as hosting, payment processing, analytics, anti-fraud, and communications tools. These partners are bound by contracts to protect your data and may only use it to provide their services to us. We do not sell your personal data.
7. Cookies & tracking
We use necessary cookies to keep sessions, security, and basic site functions working. We may also use optional analytics cookies or similar technologies to understand how the site is used and improve it. You can control cookies through your browser settings and, where available, through in-site preferences.
8. Data retention
We retain personal data only for as long as needed to provide services, maintain security, resolve disputes, and meet legal or accounting requirements. When data is no longer needed, we delete or anonymize it.
9. Security
We use technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system can be guaranteed 100% secure, so you should also protect your account by using a strong, unique password and keeping it confidential.
10. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain uses. You may also have the right to data portability. Contact us if you want to exercise these rights; we will respond in line with applicable laws.
11. Children
Our services are not directed to children under 13 years old (or the minimum age required by local law). We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us so we can delete it.
12. Changes to this Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the date at the top and, where appropriate, provide additional notice.
13. Contact
For privacy questions or requests, contact Avenjor.manager@gmail.com.